7 New Year’s Resolutions for the travel retail market
By Marco Passoni As much of the world heads into the holiday season, all of our thoughts must turn to the year ahead. If 2022 has been the year we laid the foundations of our new normal, 2023 is the year we must build it. Here are my resolutions for our market over the next […]
Christmas Wish: Let’s create a more sustainable and united world
By Marco Passoni When we look back, I think we will see 2022 as a formative year – both for our industry and for the planet as a whole. If the pandemic was a reset which brought about seismic shifts in our world, then this was the year when we started to build the ‘new […]
What we have learned in 2022 in luxury and travel retail
By Marco Passoni As we bid farewell to 2022, we are putting behind us a year which I believe has shaped the future of how we will do business in both the luxury and travel retail markets. The trends and changes which we have grappled with in the past 12 months will define many of […]
2.0 & Partners helps deliver next level service for shoppers at Milan Bergamo Airport
Travel retail specialists 2.0 & Partners are helping to boost customer and shopper satisfaction at Milan Bergamo Airport with their dedicated Strategic Mystery Shopping service. 2.0 & Partners has been chosen to work in partnership with Bergamo Airport, using their expertise to carry out a regular evaluation which will help Bergamo Airport take its service […]
MEADFA 2022: Time for travel retail to decide what it believes in
By Marco Passoni As the FIFA World Cup continues to throw a huge spotlight on the Middle East region, the travel retail industry will land there too this week for the MEADFA Conference. But while football is battling to dominate headlines at the World Cup, the MEADFA Conference has been created as a stage for […]
Are there too many travel retail shows?
By Marco Passoni Next week, the travel retail industry will land in Bahrain for MEADFA. This coming together in the Middle East puts a sensible spotlight on the region just as the World Cup turns the attention of the world to nearby Qatar. But this will also be the second time travel retail stakeholders have […]
For tax-free shopping, 20% off is not a discount, it’s a prerequisite
By Marco Passoni Travel retail will pay a high price for not focusing on price. I feel like I am repeating myself, or maybe shouting into an echo chamber, but I feel I must share once more a fact which, to me, is vital to the recovery and rebuilding of the travel retail market: Price […]
New spaces, new markets, new Trinity: What we learned at the Trinity Forum
By Marco Passoni It was fantastic to be back at the Trinity Forum last week. The event, expertly hosted by the Moodie Davitt Report team, returned for the first time in three years and we at 2.0 & Partners were thrilled to be there once more. Nothing can beat the experience of an in-person meeting […]
Sustainability is not an asset for your business – it is the bare minimum
By Marco Passoni Sustainability is a huge topic in travel retail today – and rightly so. It is hugely important for our planet and for our future to ensure that this is front of mind for everyone and every business. This has become such a key topic that it is impossible to discuss or read […]
5 reasons why the e.ALERT is a must-have for all brands
By Marco Passoni The 2.0 & Partners e.ALERT is a ground-breaking new product that puts the tender process into the palm of your hand. With more than 41,000 airports worldwide, it can be difficult to stay on top of all the opportunities, let alone making sure they are the right ones for you. With the […]
